Lifetime Warranty for Ultimate Peace of Mind
Protect Your Gear with JB Strong's Lifetime Warranty
Experience unmatched security and confidence with our limited lifetime warranty on every JB Strong Ratchet Strap. Your adventures deserve the best protection.
Limited Lifetime Warranty Terms
Coverage Details
Exclusions
Claim Process
Replacement Policy
Customer Responsibilities
Warranty Support and Assistance
Find answers to common questions about our warranty and support services. We’re here to help you secure what moves you.
How do I register my product for warranty?
Registration is not required. Your warranty is automatically valid with proof of purchase.
What should I do if my strap is damaged?
Contact our support team with details and photos of the damage. We will assist you in assessing the issue and determining the next steps.
Can I get a refund instead of a replacement?
Our policy is to replace defective products. Refunds are not available under the warranty terms.
How long does the warranty claim process take?
Once we receive your claim, we aim to resolve it within 7-10 business days, depending on the complexity of the issue.
Is the warranty transferable?
No, the warranty is only valid for the original purchaser and is not transferable to subsequent owners.
Who do I contact for warranty support?
Reach out to our dedicated support team at info@jbstrong.net for assistance.
Secure Your Gear with JB Strong Today
Ensure the safety of your valuable equipment with JB Strong Ratchet Straps. Our innovative design offers unmatched protection against theft and tampering. Don’t wait—reserve your straps today and experience peace of mind on every adventure.

