Lifetime Warranty for Ultimate Peace of Mind

Protect Your Gear with JB Strong's Lifetime Warranty

Experience unmatched security and confidence with our limited lifetime warranty on every JB Strong Ratchet Strap. Your adventures deserve the best protection.

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Limited Lifetime Warranty Terms

Coverage Details
Our warranty covers any defects in material or workmanship for the lifetime of the product, ensuring your JB Strong Ratchet Strap remains reliable and secure.
Exclusions
This warranty does not cover damage caused by misuse, alterations, or unauthorized repairs. Normal wear and tear are also excluded.
Claim Process
To initiate a warranty claim, please contact our support team with proof of purchase and a description of the issue. We will guide you through the process.
Replacement Policy
If a defect is confirmed, we will replace the defective strap at no cost to you. Shipping fees may apply for international claims.
Customer Responsibilities
Customers are responsible for proper use and maintenance of the straps. Please follow all usage instructions to ensure longevity.

Warranty Support and Assistance

Find answers to common questions about our warranty and support services. We’re here to help you secure what moves you.

How do I register my product for warranty?

Registration is not required. Your warranty is automatically valid with proof of purchase.

What should I do if my strap is damaged?

Contact our support team with details and photos of the damage. We will assist you in assessing the issue and determining the next steps.

Can I get a refund instead of a replacement?

Our policy is to replace defective products. Refunds are not available under the warranty terms.

How long does the warranty claim process take?

Once we receive your claim, we aim to resolve it within 7-10 business days, depending on the complexity of the issue.

Is the warranty transferable?

No, the warranty is only valid for the original purchaser and is not transferable to subsequent owners.

Who do I contact for warranty support?

Reach out to our dedicated support team at info@jbstrong.net for assistance.

Secure Your Gear with JB Strong Today

Ensure the safety of your valuable equipment with JB Strong Ratchet Straps. Our innovative design offers unmatched protection against theft and tampering. Don’t wait—reserve your straps today and experience peace of mind on every adventure.

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